Service

Our service department guarantees a fast and
professional handling of your queries and requests 

 

Contact

Armin Spangler

P. +49 6171 9758 99
M.  +49 172 4550923
email: service@tec5.com
 

Our services at a glance

  • Repair of all tec5 products [at tec5 and at customer site]
  • Inspection and error diagnosis via remote access [using TeamViewer]
  • Periodical maintenance of your spectrometer system [service contracts]
  • Sales of spare parts
  • Delivery and installation of equipment including operators training
  • Individualized customer training
  • Feasibility studies and application support
  • Renting of instruments for test measurements
  • Provision of replacement units e.g. during repairs

For returning items, please proceed according to the following steps of our RMA procedure:
For quick access via TeamViewer click here: